Shipping policy

UK & Northern Ireland  £4.99

International Orders  £25.00

Regarding delivery of items and any returns or refunds, all Products ordered via our website are despatched directly to the Customer via our delivery partners.

The delivery and shipping facility will be provided by a variety of different shippers (e.g. DHL, UPS, Royal Mail etc), and the method of delivery will be applied in the best way according to their Order form.

The delivery service will collect goods and then deliver it to the Buyer (“Customer”). The cost of shipping is charged when the Customer pays for the product. HTMT takes no liability for any of the goods shipped through the shipping companies, and in the event of any loss or damage, any dispute will have to be raised with the Shipping company or the Supplier directly.

If it can be shown that any damage or wrong orders have been supplied by HTMT, you shall be entitled to a refund or replacement at our discretion, upon return of the damaged goods to Us.

Our Customer Services Dept can advise you accordingly if you have any dispute or complaint. Buyers can also raise any issues regarding failed or late delivery times or losses/ damages directly with the Shipping agents, for which HTMT takes no liability.